We are proud to offer you a flexible solution to your businesses needs when it comes to High Quality Voice and Workstation Screen Recording. Whether you are a small business of 10 employees or a contact center with 500+ – you will see a return on your investment. Limit liability, increase performance, and improve customer service for your enterprise or PSAP.
Call Monitoring will help your business-
- Limit Liability
- Comply with Legal Requirements
- Enhance Training
- Accomplish Customer Satisfaction
Eventide is ideal for Communication Centers in any given environment (Aviation, Construction, Security, etc.). We recommend Public Safety Agencies utilize this equipment since it can easily integrate with their applications and is NG911 ready. This system has a Linux-based server, Microsoft Windows-based Search and Playback Software.
Compatible with Microsoft Windows-based servers, this is a perfect fit for Public Safety applications, Call Centers and other businesses that have special requirements (Healthcare, Financial, Education, etc.). Integrates perfectly with Microsoft Windows-based Search, Playback Software and other advanced security programs.
We support recording for a wide range of enterprise and call center PBX systems, as well industry leaders for Public Safety, 911 and CAD solutions. Click here to read more.