Legal & Privacy

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Goserco, Inc. provides this website (http://www.goserco.com) for informational purposes only. By using this website and all sub-folders, you (“you” is defined as any individual, whether representing self or any other entity) affirm that you accept the following terms of use:

Terms of Use, Conditions

Content
Although every effort is made to provide accurate content, Goserco, Inc. makes no claim to accuracy of content on our website, and reserves the right to remit any incorrect statements or specifications without legal penalty. Goserco, Inc. reserves all rights to change images, text, documents in any form, downloadable files, scripts, and hyperlinks without notice and assumes that no legal responsibility will be placed on Goserco, Inc. for changes. Content is defined as all images, text, documents of any form, downloadable files, scripts and hyperlinks within the domain http://www.goserco.com. All images used on this website are the property of their respective owners and Goserco, Inc. makes no claim to ownership of any images used (with the exception of all images of the Goserco, Inc. logo). All text used on this website is used to communicate the concept of what is being presented on each respective website page, and does not constitute changes without notice to specifications, images, text, documents of any form, downloadable files, scripts and hyperlinks. Content such as a manufacturer logo, information, or trademark presented, is intended to identify manufacturer and product offerings, and in no way represents any endorsement of Goserco, Inc. by any manufacturer. Verint®, Audiolog™, Audiolog Interaction Quality™, and Speech Analytics Essentials™ are all trademarks of Verint® Systems, Inc. or its subsidiaries. Eventide®, NexLog™, MediaWorks™, and MediaAgent™, are all trademarks of Eventide®.

Privacy
Goserco, Inc. respects the right to privacy of its customers and visitors to this website. Goserco, Inc. does not sell or otherwise share names, e-mail addresses, or any other contact information with third parties, without prior request to do so by the person submitting the information. Information delivered by the submission of our contact form to request contact, additional information, quotations or product demonstration, etc. is used only to contact the individual requesting such contact, and the information is not stored on this website. Information delivered to our technical support department by the submission of our support request form is used only to contact the individual, agency, or company requesting technical support for the purpose of initiating appropriate response, troubleshooting, and repairs, etc. Support request contact information is not stored on this website.

Security
Pages that may contain proprietary manufacturer information require registration and login (and are generally only available to certain end-users – e.g. owners of equipment and software purchased from, or otherwise under a specific services agreement by Goserco, Inc.). While we understand that barriers to access of pertinent information during system “emergencies” can be frustrating and introduce delay, Goserco, Inc. is required limit this access to appropriate end-users as described above. Goserco, Inc reserves all rights to restrict access to portions of this website that may contain proprietary manufacturer information (or any other portions of this website) at any time and without notice to end-users. Goserco, Inc. reserves all rights to approve/deny registration for this website, as well as deny previously approved registration at any time and without notice.

Downloads
Software, service packs, and updates, patches, hotfixes, etc. should only be installed applied at the direction of Goserco, Inc. technical support personnel. We know it’s one small extra step, but in addition to website registration and login, downloads below, require a separate username and password to be entered at the time of the download. All end-users are required to call Goserco, Inc. technical support at 480-964-8911 or 800-285-0108 (toll-free outside the Phoenix metropolitan area) to obtain the current username and password. By entering the provided username and password at the beginning of the download, you represent and agree to the following: that you are the legal owner or authorized representative of the agency or company who owns the equipment or software the download is intended for, that the equipment or software was purchased from, or is otherwise under contract with Goserco, Inc. (your IP address is logged), and that no warranty is made for software downloaded and applied without direction from Goserco, Inc. technical support personnel. You further understand and agree that incorrect installation or application of software, without direction from Goserco, Inc. technical support personnel, may result in data loss, system damage, or an otherwise unusable and unrecoverable state that may not be covered by any specific warranty or extended warranty coverages to repair.