Quality Assurance

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QA for Public Safety Made Simple

Quickly deploy supervisory tools to leverage available information and do QA right from the start.

Immediate Benefits

  • Limit Liability/Risk
  • Ensure Procedural/Legal Opportunities
  • Increase Efficiency and Performance
  • Ensure High Customer/Citizen Satisfaction
  • Increase Call-Taker Job Satisfaction

Comprehensive QA Deployments Include

  • Environment, operations and desired procedural standards review
  • QA program planning and implementation
  • Specific evaluation criteria, questions and templates development
  • Specific operational measurement and change targeting
  • Product training and knowledge transfer to supervisory staff
  • Ongoing QA program review and follow-up training

Call to schedule a no-cost/no-obligation consultation 1-800-285-0108